Q: How does Cello's pricing work?
Cello's pricing model is success-based. Payment is required only when the referral program generates revenue. A free tier is available for launching and validating the effectiveness of user referrals, providing a low-friction way to determine if user referrals are beneficial for the business.
Q: Can you explain the user rewards system?
Rewards are customizable to fit individual business needs, typically calculated as a percentage of the Monthly Recurring Revenue (MRR) generated from referred users. Payouts are made directly to users' PayPal or Venmo accounts. Future reward options will include gift cards, donations, and product rewards, such as discounts.
Q: What languages and regions does Cello support?
Cello supports user rewards in various countries, including the United States, United Kingdom, Germany, and many more. The platform provides localization in English, German, Norwegian, Spanish, French, and Dutch. Additional languages can be added upon request.
Q: How does Cello ensure compliance, legal, and security standards?
Cello prioritizes user privacy and data protection. It offers Data Processing Agreements (DPAs) with all plans and is GDPR-compliant, with servers located in the EU. Cello collaborates with a data protection service provider to adhere to international regulations.
Q: How does the integration process work with Cello?
Cello offers seamless integration, making sharing within the product fast and hassle-free. It handles billing, payouts, and administration, and integrates with popular payment providers like Stripe and existing tools such as CRM and RevOps systems. The platform also offers multiple sharing options and auto-generated landing pages, simplifying the sharing process for users.