Ariglad is an AI-powered tool designed to streamline the management of help center knowledge bases. By automatically analyzing support tickets, Ariglad creates and updates articles, ensuring that users have access to the most current and relevant information. This helps reduce the workload on support teams and enhances customer satisfaction by providing up-to-date answers in the help center.
Key features of Ariglad include seamless integration with platforms like Zendesk and Slack, which allows it to analyze product data and suggest new or updated articles for approval. This automation saves time by eliminating the need to manually sift through outdated content. Ariglad is SOC2 and GDPR compliant, ensuring the security of user data.
Ariglad is SOC2 and GDPR compliant, providing a high level of data security. This compliance is crucial for businesses that handle sensitive information, ensuring that user data is protected and handled according to strict standards.
With a free trial available, businesses can easily test Ariglad’s capabilities and see the benefits of having an AI-driven knowledge base that improves response times and customer happiness.
Features:
AI-Powered Article Creation and Updating: Automatically generates and updates knowledge base articles by analyzing support tickets, ensuring information is always current.
Seamless Integration: Works with platforms like Zendesk and Slack, making it easy to incorporate into existing workflows.
Time-Saving Automation: Reduces the need for manual updates, saving time and effort for support teams.
Data Security: SOC2 and GDPR compliance ensures that data is handled securely.
Free Trial: Allows businesses to experience the benefits of Ariglad without an initial investment.
Ariglad addresses common challenges faced by support teams, such as keeping knowledge bases up-to-date and managing a large volume of support tickets. By automating these processes, Ariglad not only saves time but also improves the efficiency and effectiveness of support operations. This leads to quicker response times and happier customers, making it a valuable tool for any business looking to enhance its customer support services.