Aura FAQs

What is Aura and What Does It Offer?

Aura is a comprehensive digital safety solution that provides a range of protection services including identity theft monitoring, financial fraud protection, and general online security. It offers the following features:

  • Financial Fraud Protection: Monitors credit files for unauthorized activity, such as new credit card applications or loans, and sends alerts for any suspicious actions.
  • Identity Theft Protection: Tracks personal information against billions of data points, including Social Security numbers and online accounts. Provides alerts if information is compromised or appears on the Dark Web.
  • VPN (Virtual Private Network): Encrypts online activity to protect privacy and block known phishing and scam sites.
  • Antivirus: Protects devices from malware, including viruses, spyware, ransomware, and more.
  • Password Manager: Stores and manages passwords securely, and alerts users if passwords are part of a breach.
  • Parental Controls: Allows parents to filter harmful websites and manage app usage for children. Includes features like Safe Gaming to monitor in-game interactions and detect cyberbullying and online predators.

Aura’s services are designed to work across multiple devices and come with a free trial period.

How Does Aura’s Financial Fraud Protection Work?

Aura’s financial fraud protection involves:

  • Credit Monitoring: Continuously monitors credit files for unauthorized activities such as new credit card applications or loans.
  • Alerts: Sends notifications if suspicious activities are detected, allowing users to take immediate action.
  • Experian Lock: Allows users to lock their Experian credit file with a single tap for quick security.

What Does Aura’s Identity Theft Protection Include?

Aura’s identity theft protection includes:

  • Monitoring: Tracks personal information, including Social Security numbers and online accounts, against billions of data points.
  • Alerts: Notifies users if their personal information is compromised or appears on the Dark Web.
  • Comprehensive Tracking: Monitors various personal details to detect potential identity theft.

How Do Aura’s Parental Controls Function?

Aura’s parental controls, powered by Circle, provide:

  • Content Filtering: Blocks harmful websites and manages screen time.
  • App Management: Controls and monitors app usage, including popular platforms such as YouTube and Roblox.
  • Safe Gaming: Monitors in-game voice and text for over 200 popular PC games, alerting parents to cyberbullying and online predators.

What Should Users Expect During the Free Trial?

During Aura's 14-day free trial, users can:

  • Access: Explore all features of Aura without financial commitment.
  • Cancel: Terminate the trial at any time within the 14-day period if not satisfied.
  • Subscription Plans: After the trial, subscription plans start at $12 per month.