Umbi Space FAQs

FAQs

Q1: What features does the Umbi Space website builder offer for restaurants?

The website builder includes templates tailored for various types of restaurants, such as pizzerias, coffee shops, and Japanese restaurants. These templates are designed to meet the specific needs of each restaurant type, ensuring a professional online presence. It supports custom domains, allowing restaurants to use their unique web address. SEO features are integrated to help improve search engine rankings. The video widget blocks enable restaurants to showcase videos on their websites, adding a dynamic element to the site. Additionally, there is an option to maintain a restaurant blog, which can be used to engage customers with content related to the restaurant's offerings and updates.

Q2: How does the Delivery & Takeaway system work?

The Delivery & Takeaway system allows restaurants to integrate commission-free ordering directly on their websites. This means that customers can place orders for delivery or takeaway without the restaurant having to pay commissions to third-party services. This feature is designed to help increase profits by avoiding the additional costs associated with third-party delivery services. It streamlines the ordering process, making it more convenient for customers and more profitable for the restaurant.

Q3: What is the Contactless Menu feature?

The Contactless Menu provides a convenient QR code menu that customers can scan with their smartphones. Once scanned, the menu is displayed on the customer's device, allowing them to browse the menu and place orders without physical contact. This feature enhances sales by simplifying the ordering process and improving staff efficiency. It also aligns with modern health and safety standards, minimizing physical interactions and promoting a safer dining environment.

Q4: How can the Review Collection System benefit a restaurant?

The Review Collection System gathers customer feedback for both dine-in and delivery services. This system allows restaurants to collect valuable insights directly from their customers, helping to identify areas for improvement and recognize what is working well. By addressing issues promptly and making necessary adjustments, restaurants can enhance the quality of their service. Positive reviews can also be showcased to attract new customers, while constructive feedback can be used internally to refine operations.

Q5: What makes the Dine-in Order & Pay feature unique?

The Dine-in Order & Pay feature simplifies the dining experience by allowing customers to order and pay directly from their table using their smartphones. This reduces wait times, as customers do not need to wait for a server to take their order or bring the bill. It streamlines the dining process, providing a more efficient and enjoyable experience for customers. This feature also allows staff to focus on other tasks, improving overall service efficiency.